Health Documents

Please submit the following at least 1 week before check-in:

• Medical records (including name, signalment, age, and any specific needs or concerns)
• Up-to-date vaccination certificate (covering the stay)
• Sterilisation certificate
• Feline Immunodeficiency Virus (FIV) & Feline Leukemia Virus (FeLV) negative test results
• Medication instructions (if applicable)
• Feeding instructions (written)
• Care instructions
• Hand carrier for transport

Parasite Prevention

All cats must be protected against internal and external parasites throughout the boarding period.

Before check-in, we need to sight evidence, video or written memo from a veterinarian of the application of the parasite prevention. You may also bring or purchase a vial to be applied at check-in.

Accepted Spot-On Treatments: Advocate, Frontline, Frontline Plus, Revolution, Revolution Plus.

Feline Lukemia Virus (FeLV) Testing

Only cats with a negative FeLV test result can access the communal play and exercise areas. Cats testing positive will stay in private rooms.

Check-in Health and Behavioural Examination

At check-in, we will conduct a physical examination to ensure that your cat is physically healthy and is not showing signs of illness, infections, parasites etc.

We reserve the right to reject or deny admission wheN:

• Cat/s show signs of illness, infection, or parasites (e.g., flu, ringworm, fleas, mites)
• Cat/s display aggressive behaviour, which forbids careful and safe handling
• Non-fulfilment of the Admission Criteria/Requirements
• Non-submission of valid medical documents as proof of eligibility for boarding
• Non-fulfilment of AVS requirements for cat boarding